Terms and Conditions

1. Introduction
Welcome to Eagles Technologies and Communications! These Terms and Conditions govern your use of our website (www.eaglestechgroup.com) and our products and services. By accessing or using our website, purchasing our products, or engaging with our services, you agree to comply with these terms.

If you do not agree with any part of these terms, please do not use our website or services.

2. Definitions
"Company" / "We" / "Us" / "Our" – Refers to Eagles Technologies and Communications.
"You" / "Customer" – Refers to any individual or business that interacts with our website, products, or services.
"Website" – Refers to www.eaglestechgroup.com.
"Products" – Includes smart home automation systems, solar products, inverters, electric fencing, CCTV systems, cables, and related technologies.
"Services" – Includes installation, maintenance, customer support, and after-sales services.
3. Use of Website
By using our website, you agree to:
✔ Provide accurate and truthful information when making inquiries or purchases.
✔ Use the website for lawful purposes only and refrain from fraudulent activities.
✔ Not attempt to disrupt, hack, or interfere with the website’s functionality.
✔ Comply with all applicable laws and regulations.

Any violation of these rules may result in legal action or termination of access to our services.

4. Product Information & Pricing
Product Availability: We strive to keep our product listings accurate, but availability may change without prior notice.
Pricing: All prices are listed in Nigerian Naira (NGN) and are subject to change. Promotions and discounts may be available for a limited time.
Errors: If there is a pricing or product description error, we reserve the right to cancel any orders placed under incorrect pricing.
5. Orders, Payment & Billing
All orders must be placed through our website, phone, or in-store at our main branch.
We accept payments via bank transfer, debit/credit card, and mobile money.
Orders will only be processed upon successful payment confirmation.
We reserve the right to cancel or reject any order due to:
❌ Payment fraud suspicion
❌ Stock unavailability
❌ Incorrect pricing or product description

If an order is canceled, a full refund will be issued as per our Refund Policy.

6. Shipping & Delivery
📍 We offer nationwide delivery across Nigeria.
🚚 Delivery time varies based on location and product availability (typically 3-7 business days).
💰 Shipping fees apply, and the customer is responsible for any customs or import duties (if applicable).

Customers must inspect their package upon delivery. If an item is damaged or missing, you must report it within 24 hours of receiving your order.

7. Warranty & Returns
Warranty Coverage
✔ Most products come with a manufacturer’s warranty (duration varies by product).
✔ Warranty covers manufacturing defects but does NOT cover:

Physical damage due to mishandling
Improper installation (if done by unauthorized personnel)
Water damage or electrical surge damage
Returns & Refunds
✔ Customers can request a return within 7 days of purchase if the product is defective.
✔ Refunds will be processed after inspection of the returned item.
✔ Customers must provide proof of purchase for returns or warranty claims.

For more details, read our Refund Policy.

8. Limitation of Liability
Eagles Technologies and Communications is not liable for:
❌ Damage caused by improper use or installation of our products.
❌ Losses due to delays in product delivery beyond our control (e.g., courier delays).
❌ Data loss, cyber threats, or hacking incidents beyond our security measures.

Our total liability shall not exceed the total amount paid for the product or service in question.

9. Intellectual Property
All content on this website, including logos, images, product descriptions, and designs, are the property of Eagles Technologies and Communications.

❌ You may NOT:

Copy, reproduce, or distribute any content without written permission.
Use our brand name for any unauthorized commercial purposes.
Violators may face legal consequences.

10. Third-Party Links & Services
Our website may contain links to third-party websites. We are not responsible for the privacy policies, content, or security of these external sites.

Engaging with third-party services is at your own risk.

11. Changes to Terms & Conditions
We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on this page, and continued use of our website implies acceptance of the updated terms.

12. Governing Law
These Terms & Conditions are governed by the laws of the Federal Republic of Nigeria. Any disputes will be settled in Nigerian courts.

13. Contact Us
If you have any questions about these Terms & Conditions, please contact us:

📧 Email: info@eaglestechgroup.com
📞 Call Us: +234 810 326 2773 | +234 806 688 1874
📍 Address: 143/144 Crown Plaza, Alaba International Market, Lagos, Nigeria